Value stream map: A key tool in Lean Six Sigma that focuses on each step required to develop a product or service, with each step judged by whether it adds value to the customer. As any project manager knows, projects are fluid, dynamic creatures, each with its own unique challenges and hurdles to wrangle. Collect data and document the existing process through a basic process flowchart, value stream map, or SIPOC diagram, as shown below. This will help you determine your baseline against which to measure your progress. High-level process maps: A big picture process map that shows the entire value-chain that goes into a process: suppliers, input, process, output, and customer. You have to know where you are before you can get to your destination (or, in this case, the goals you defined earlier). Measure the process to determine current performance and quantify the problem. A rectangle depicts a task or operation carried out in the process. DMAIC is a five-step method for improving existing process problems with unknown causes. This process is also known as DMAIC (duh-may-ik), its acronym. It consists of five phases: Define, Measure, Analyze, Improve, & Control. A value stream map (VSM) is a lean six sigma technique, which documents the steps required to develop a product or service to an end user. How To Create a Six Sigma Process Map An oval symbolizes input and output at every step. Lean Six Sigma is simply a process for solving a problem. Process maps and timelines will then keep you on track to finish your project. Rendered process maps represent a current state and/or future state processes to show areas for potential process improvement. Pro tip: Put together a project charter to get approval and buy-in from stakeholders before you make significant changes to a process. The Six Sigma methodology contains many tools that can be used successfully throughout an organization to improve processes and prevent failures, regardless of whether the full DMAIC (Define, Measure, Analyze, Improve, Control) roadmap is used. Take customer needs and company goals into account, and how you’ll measure success. Process Maps and FMEA Help Prepare Utility for Disaster. Complex problems are harder to tackle all at once, so choosing a narrow focus will lead to better results. When selecting a project, look for an obvious problem that is meaningful (i.e., will have a significant impact) but also manageable. Define the problem, project goals, and customer deliverables.Īt this stage, you’ll need to decide what process to improve. It is a type of process map that helps organizations see the entire workflow from customer demand to fulfillment across all.
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